OUR PROMISE TO YOU
Our main goal is to supply you with the best barber tools and provide the best customer service. If you have any issues, email us at email@example.com or direct message us on social media and we will solve any problems you may have.
FAULTY ITEM DELIVERED
Providing customers with quality products is what we strive for, so if by any means you've received a faulty product, you should contact us so we can replace it!
To be applicable for a refund or replacement you must:
Send an email to firstname.lastname@example.org with the issue as soon as you receive the item. Take pictures of the product and the box you received, and please make sure the damage is visible or clearly describe your problem via email.
Send us the pictures together with your order number
If you comply with this we will send you a free replacement or issue you a refund. You don't need to carry out the expense to send us back the product.
-We are not responsible for lost or stolen packages confirmed to be delivered (by tracking information) to the address provided for an order.
-We are not responsible for incorrect shipping information provided by you upon purchase.